All CAPS services are now virtual. Check out the details below.

Important Short-Term Changes to CAPS Services

  • CAPS is providing remote crisis services 24/7/365. Students can call us at 517-355-8270 and press “1” at the prompt to speak with a crisis counselor. Other prompt options are available for those not in crisis.
  • CAPS offices on-campus will remain closed for routine appointments and drop-in services to continue to promote safety for students and staff.  
  • Instead, CAPS counseling and psychiatric staff will work remotely to provide telemental health services to students.  Given the interpersonal nature of the counseling experience, the provision of telemental health allows for both the clinician and student to see each other’s face and not have to wear a mask during their session, critically important for non-verbal communication and therapeutic processes. Alternative options for services will be available for students who for privacy and/or technological reasons are not able to engage in telemental health services – please inform CAPS if you have this need.

    • Accessing CAPS: If you do not have a scheduled telemental health appointment, and/or are not already established with CAPS, you can access a screening for new counseling and psychiatric services through a CAPS-Phone-Request  (caps.msu.edu to access qualtrics form:  https://msu.co1.qualtrics.com/jfe/form/SV_9GNsDVC3VlH3wnr)
      • Phone requests will result in a scheduled telemental health consultation screening to discuss your needs and assist with connecting you with available resources 
    • Established psychiatry patients can contact their provider through the MyMSUHealth patient portal at https://mymsuhealth.hc.msu.edu (patients concerned about potential cost should mention this to their provider).
      • Patients needing a prescription refill prior to their next appointment can use the MyMSUHealth patient portal to make the request: https://mymsuhealth.hc.msu.edu
  • In most circumstances, CAPS is able to offer only limited services (e.g., screening, consultation, referral coordination, transfer of care) for students residing outside of Michigan given provider licenses only allowing us to practice within the state.
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